Find answers to commonly asked questions about ordering, shipping, plant care, and more. If you don't see your question below, feel free to contact us!
Placing an order is simple! Browse our collection, add desired plants to your cart, proceed to checkout, enter your delivery details, and complete payment. You'll receive an order confirmation via email and SMS.
Yes, you can modify your order within 3 hours of placing it, provided it hasn't been processed for shipping. Please contact our support team immediately at (+91)-79040 09900 with your order number.
No, there's no minimum order value. You can order a single plant or multiple plants – we deliver them all with the same care and attention.
Placing an order is simple! Browse our collection, add desired plants to your cart, proceed to checkout, enter your delivery details, and complete payment. You'll receive an order confirmation via email and SMS.
Orders are processed within 3 business days. Delivery typically takes 5-9 business days across India, depending on your location. You'll receive a tracking link once your order is shipped.
Each plant comes with care instructions. Generally, most indoor plants need indirect sunlight, watering when the top soil feels dry, and protection from extreme temperatures. Check the specific care card included with your plant.
We accept all major credit/debit cards, UPI (Google Pay, PhonePe, Paytm), net banking, and cash on delivery (COD) for eligible orders.
If your plant arrives damaged, please send photos within 48 hours to contact@chedikadai.com. We'll assess the damage and offer a replacement or refund as per our policy.
To cancel an order, contact us within 3 hours of placing it at (+91)-79040 09900 or email contact@chedikadai.com with your order number. Cancellations aren't possible once the order is shipped.
Absolutely! Our plant experts are available via WhatsApp and email to answer your care questions. We want your plants to thrive!
Our customer support team is available Monday-Saturday, 9 AM - 7 PM to help you with any questions.