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Cancellation & Refund Policy

Clear guidelines for order modifications, cancellations, and refunds

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Last Updated: January 31, 2026

Cancellation Policy

Eligible for Cancellation
  • Orders not shipped within 3 days
  • Duplicate orders
  • Incorrect order placement
Not Eligible
  • Orders assigned to logistics
  • Custom or special orders
Cancellation Process:
Step 1

Email contact@chedikadai.com or call (+91)-79040 09900 with order number

Step 2

Verification by our team

Step 3

Confirmation & refund (5-7 days)

Refund Policy

All refund requests require verification with photos/videos. Keep packaging until resolved.
Damaged Plants

Full refund with:

  • Photo of damaged plant
  • Clear damage evidence
Wrong Items

Full refund with:

  • Photos of received items
  • Order confirmation
Missing Items

Full refund with:

  • Unboxing video
  • Packaging photos
Return to Origin

Full refund with:

  • Tracking screenshot
  • Support communication
Refund Timeline:
Request
Day 1
Verification
1-2 days
Processing
2-3 days
Credit
5-7 days

Shipping Information

Processing

Within 3 business days

Delivery

5-9 business days

Partners

Bluedart, Amazon, DTDC, Delhivery

Contact Support

Phone Support

(+91)-79040 09900

Mon-Sat, 9 AM - 7 PM
Email & Chat

contact@chedikadai.com

WhatsApp Support

Response within 24h (email) / 2h (WhatsApp)

Include your Order Number in all communications for faster resolution.

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Need Immediate Assistance?

Our support team is ready to help with any questions about your order.

Call (+91)-79040 09900